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Pavior

Live Chat, CRM, and Help Center for SaaS Teams·pavior.com

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Pavior is an all-in-one customer support platform for SaaS teams. It includes live chat, session replay (screen recording and debugging), a CRM for contacts and companies, email campaigns, a help center, in-app announcements, and feedback collection. It is designed to let teams manage customer conversations and track interactions from a single dashboard, including via a mobile app.

What it's for

real-time live chat with customerssession replay and debugging user issuesmanaging contacts and companies (CRM)sending triggered/behavioral email campaignscollecting feedback via rage-click detectiondelivering in-app announcements to user segmentsoperating a self-serve help center/knowledge basereplying to customers from a mobile app

Features 20

  • Activity & interaction history
  • Behavior-triggered email campaigns
  • Click & scroll tracking
  • Console & network log capture
  • Contact & company management (CRM)
  • Custom chat branding
  • Custom domain for help center
  • Custom fields & filters
  • Engagement analytics per announcement
  • File sharing in chat
  • Full DOM session recording
  • In-app announcements targeted by user segment
  • Mobile app for replying to customers on the go
  • Mobile app support for chat
  • Notes, tasks & follow-ups
  • Rage click detection
  • Rage-click based feedback collection
  • Real-time messaging live chat
  • Self-serve help center with full-text search
  • Send emails from own domain

At a glance

free tier
TypeWeb app
DeploymentCloud
PlatformsWeb, iOS, Android
ForSaaS teams, growing teams, scaling businesses
CompanyDebuggex, Inc. · 2013

Pricing

A custom/quote-based option is offered for 'higher limits or custom features' via Contact sales.

BasicFree

Free forever

2 seats, 1k contacts, 100 conversations, 1k session recordings/mo, Shared email domain, Community support

Economy$25/mo

Marked as 'Most popular'

4 seats, 10k contacts, unlimited conversations, 10k session recordings/mo, custom email domain, email support

Premium$99/mo

For scaling businesses

10 seats, 100k contacts, unlimited conversations, 50k session recordings/mo, custom email domain, priority support

Last checked 29 days ago·