RelioWork
CRM + Helpdesk, controlled from Claude·relio.work
RelioWork is a CRM and helpdesk platform that can be controlled entirely through AI via the Model Context Protocol (MCP), letting tools like Claude Desktop or Cursor take real actions such as following up on leads, summarizing tickets, or moving deals. It combines a CRM (contacts, companies, deals, pipeline) and a helpdesk (tickets, SLA tracking, knowledge base) in one backend, exposed through an MCP server, a REST API, and webhooks. It is built on Cloudflare Workers, D1, and KV for edge deployment.
What it's for
Features 18
- Activity timeline per contact
- Asynchronous automation execution (emails, tasks, webhooks)
- CRM contacts and companies with custom fields, tags, and CSV import
- CSAT surveys sent automatically on resolution
- Deal custom fields, win probability, and multi-currency value
- Edge-deployed API with no cold starts
- Full REST API covering contacts, companies, deals, activities, tickets, categories, macros, and KB articles
- Helpdesk ticket portal, agent queue, SLA tracking, and routing rules
- Kanban pipeline with configurable stages and drag-and-drop
- Knowledge base with article deflection before ticket submission
- MCP server with 18+ tools for CRM and helpdesk actions
- Multi-tenant, workspace-isolated database (row-level isolation)
- Named API keys with scoped permissions (read/write/admin)
- OpenAPI 3.0 spec for the REST API
- Rate limiting at 60 requests/minute per key
- Tickets auto-linked to CRM contacts and activity timeline
- Visual workflow builder with trigger-action automations
- Webhooks with HMAC-SHA256 signatures and automatic retry
At a glance
Integrations
Resources
Pricing
Prices are stated in EUR. Pro plan regular price is €25/mo per workspace, currently promoted as an 'April deal' at €20/mo. Annual billing with a discount is described as coming soon. Enterprise pricing is custom/quote-based.
Forever free, no credit card required.
250 contacts, 3 team members, 5 automation workflows, Kanban pipeline up to 3 stages
14-day free trial available, no credit card required. Billed monthly per workspace; annual billing with a discount is stated as coming soon.
10 team members, unlimited contacts, workflows, and pipeline stages
Custom quote-based pricing; contact sales.
Custom limits with dedicated infrastructure and SLAs
April deal: Pro plan offered at €20/mo per workspace instead of the regular €25/mo