SnapCall is unclaimed —

SnapCall

Visual AI platform·snapcall.io

SnapCall is a visual AI platform for customer support teams that lets customers share video, photos, PDFs, and screen recordings so agents can see rather than just hear the issue. It uses AI to automatically analyze this visual content, extract key information, fill CRM fields, and trigger workflows or automated resolutions. The platform integrates with existing support tools and CRMs to route, resolve, or escalate tickets based on the visual evidence collected.

What it's for

warranty processingautomated custom field updatesautomated responsescollecting damage evidence via video or photoguided video calls with customersPDF document data extractionauto-resolving or escalating support tickets

Features 20

AI content detection
Audio recording capture
Auto-tag tickets
Automatic summary generation
Automatic transcript generation
Automatically fill CRM custom fields
Content recognition
Custom AI prompts / Visual AI Skills
Data extraction from visual media
KYC support
Laser pointer and smart camera/microphone guidance during calls
Multi-step guided workflows (Flow)
PDF upload and automatic document analysis
Photo/image capture and upload
Public page for customers to select the right flow
Screen recording capture/upload
Screen sharing during calls
Trigger macros and workflows
Video calls with customers
Video recording capture

At a glance

API

TypeWeb app

DeploymentCloud

PlatformsWeb

Forcustomer support teams, support operations teams

Integrations

ZendeskSalesforceIntercomKustomerServiceNowZapier

Complianceself-reported

SOC 2HIPAAGDPR

Pricing

Three plans (Light, Core, and SCALE/Enterprise) are differentiated by storage limits, media retention, AI skill quotas, support level, and security/contract options, but no specific dollar prices are shown publicly; prospective customers are directed to request a demo.

LightQuote

Described as 'Simple video-powered support for teams needing an easy, reliable way to connect.' No numeric price shown.

Storage limit 2Go; Media Retention 6 months; Skills Limitation/Ticket 5

CoreQuote

Described as 'AI and flow tools for teams needing a faster, smarter way to resolve issues.' No numeric price shown.

Storage limit 4Go; Media Retention 12 months; Skills Limitation/Ticket 10

SCALEQuote

Top-tier plan, also referred to as 'Enterprise' on another page; custom storage/retention/contract terms; no numeric price shown.

Custom storage limit; Custom media retention; Skills Limitation/Ticket 20