VisionFlow is unclaimed —

VisionFlow

Case management system with CRM for product and service organizations·visionflow.com

From €32.9/mo · Self-hostable See pricing ↓

VisionFlow is a modular business platform that combines case management, CRM, project management, service management, product development, contract management, customer support and business support in one system. It is offered as a cloud service hosted on servers in Sweden, with an optional installed/on-premise server version. The system is module-based so customers can select only the functionality they need and integrate it with existing tools.

What it's for

case managementCRM and customer relationship trackingproject managementservice managementproduct development trackingcustomer support ticketingcontract managementbusiness supportasset/CMDB managemente-signing of documents

Features 20

AI assistant with own or third-party language models
Asset management
Business chat
Case management
Company profiling / custom branding
Contract management
CRM
Document and contract e-signing (including BankID login)
Document management
Email ticket management
Incident and problem management (KEDB)
Product/Service Management (CMDB)
Project management
Real-time support chat
REST API for integrations
Service catalog
SLA management
Sprint planning and Kanban view
Support Center with knowledge base
Work log tracking

At a glance

free trialself-hostableAPI

TypeWeb app

DeploymentHybrid

PlatformsWeb

Forproduct organizations, service organizations, small businesses, large organizations, support teams, public sector organizations

CompanyVisionera AB

Integrations

TwilioFortnoxGIT

Complianceself-reported

GDPR

Pricing

All prices are stated per user per month in EUR. Small/Medium/Premium tiers cost 32.9/52.9/73.9 EUR per user per month respectively; a 'Pick & Choose' option starts at 32.9 EUR per user per month with individually priced modules. The Signing module and Enterprise AI tier are quote-based ('Ask about price' / 'Quoted upon request'). An installed/on-premise server version is also available, licensed via a business license with a minimum of 15 user licenses; exact pricing requires contacting sales.

Small€32.9/user/mo

Described as a powerful base module with efficient case management.

Medium€52.9/user/mo

Described as offering all the best to support team and admin.

Premium€73.9/user/mo

Described as streamlining the entire business quickly.

Pick & Choose€32.9/user/mo

Lets customers select individual modules; per-module pricing listed separately.