Sysflows is unclaimed —

Sysflows

The service platform for the AI era·sysflows.com

Sysflows is a configurable service operations platform that unifies customer support, internal service, and client-work case management in one workspace. It combines a multi-channel ticket queue, cases, workflows/automation, and an AI assistant (drafts, triage, summaries, search) included in every plan with a fixed token allowance. It also offers integrations, MCP connectivity, and per-tenant data isolation with regional data residency.

What it's for

customer support ticketinginternal service deskclient case/matter managementmulti-channel inbox unificationworkflow automationAI-assisted reply drafting and triageknowledge base and customer self-service portalSLA tracking and team rostering

Features 19

AI action node built into workflows
Approvals with any-one/unanimous/quorum policies
Autonomous AI Agents (Growth/Pro)
Branded customer self-service portal
Built-in CSAT, CES, and NPS satisfaction surveys
Cases: long-lived containers linking tickets, files, notes, and approvals
Choice of AI models (Anthropic Claude, GLM) via Amazon Bedrock
Data residency selection (US/EU/AUS)
Database-per-tenant isolation
Drag-and-drop form builder with conditional logic and data tables
Included AI: draft replies, auto-triage, thread summaries, semantic search, spam classification, deflection bot
Knowledge base with versioned, categorized articles
MCP support for outbound tool calls and inbound client connections (Pro)
Reporting with CSV export and SLA attainment metrics
Role-based access control with custom roles
SLAs, business-hours calendars, breach escalation, team rosters
SSO/SAML and audit logs (Pro)
Unified multi-channel ticket queue (email, chat, forms, SMS, WhatsApp, Messenger, Instagram, Telegram, API)
Visual workflow/automation designer with 30+ modules

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsmall and growing teams, customer support teams, internal service teams, client-engagement practices

Integrations

SlackMicrosoft 365Microsoft TeamsDiscordDocuSignOneDriveSharePointTwilioAmazon BedrockAnthropic ClaudeGLMStripeClaude DesktopWhatsAppMessengerInstagramTelegram

Pricing

Prices are per seat, billed annually as shown; a monthly billing option exists but its price is not separately stated. Multi-currency billing (USD/AUD/EUR) is supported via Stripe, but native non-USD amounts are not given. Competitor cost comparisons (e.g. '~$265/mo loaded competitor seat') are illustrative estimates, not Sysflows prices. Founding/early-access customers can lock in current per-seat pricing for life.

Starter$15/user/mo · billed annually

Price shown is billed annually; monthly billing option also available (price not separately stated).

300K tokens / seat / month; no seat minimum

Growth$32/user/mo · billed annually

Most popular plan; price shown billed annually.

750K tokens / seat / month; ≈150 AI assists / seat / month

Pro$55/user/mo · billed annually

Price shown billed annually.

1.5M tokens / seat / month; ≈300 AI assists / seat / month

Annual billing saves approximately 20% versus monthly billing.