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Alloy Navigator

Automate your IT Service & Asset Management·alloy-software.com

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Alloy Navigator is an AI-powered ITSM and ITAM platform that unifies IT service desk, incident/problem/change management, and IT asset lifecycle management. It offers no-code workflow automation, a CMDB, self-service portal, and knowledge base, built on ITIL practices. The product is available in both cloud (SaaS) and on-premises deployments.

What it's for

Incident, problem, and change managementIT asset lifecycle tracking from purchase to disposalSoftware license and compliance trackingCMDB configuration item mappingSelf-service ticket submissionSLA monitoringNetwork device discovery and inventoryEquipment checkout trackingPurchase order and vendor/contract managementEnterprise service management beyond IT (e.g., HR)

Features 24

  • AI capabilities
  • API for custom integrations
  • Asset discovery
  • Change management
  • CMDB
  • Consumable management
  • Contract & vendor management
  • Dashboards and analytics
  • Equipment checkout
  • Incident management
  • IT project management
  • ITIL-aligned processes
  • Knowledge base
  • Mobile apps
  • Multi-department (enterprise) service management
  • Network discovery (agentless and agent-based)
  • Network mapping
  • No-code workflow automation
  • Purchasing & financials
  • Self-service portal
  • Service catalog
  • SLA management
  • Software asset management
  • Switch port mapping

At a glance

self-hostableAPI
TypeWeb app
DeploymentHybrid
PlatformsWeb
ForIT teams, enterprises, service desk teams
CompanyAlloy Software, Inc. · 2002

Integrations

Microsoft TeamsAWSAzureGCP

Complianceself-reported

SOC 2

Pricing

Pricing is node- and technician-based for both cloud and on-premises deployments; specific pricing available on request.

Last checked 24 days ago·