AzureDesk is unclaimed —

AzureDesk

Experience simplified helpdesk software that easily customizes to your ticketing needs·azuredesk.co

AzureDesk is an online customer service and support ticket help desk application aimed at small businesses and fast-growing companies. It offers ticket management, a knowledge base, email-to-ticket conversion, reporting, and third-party app integrations. Teams can collaborate on tickets via private notes and mentions, manage an unlimited number of support mailboxes, and offer customers a self-service support portal.

What it's for

Convert support emails into ticketsManage customer support tickets end-to-endProvide a self-service knowledge base/support portalTrack agent and team performance with reportsCollaborate on tickets using private notes and team mate mentionsIntegrate with third-party apps like JIRA and SlackSupport multiple languages for customer communicationUse agent signatures and ticket field customization

Features 16

Agent signature
Apps integration (third-party apps)
Convert support emails into tickets
Developer API
Email integration
Knowledge base
Multilingual support
Private notes with team mate mentions (Twitter-style handles)
Reports/Charts and data reporting
Self service portal
Support Center for 24/7 self-service
Third party integrations
Ticket fields customization
Ticket management
Ticket tracking
Unlimited mailbox for support emails

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsmall businesses, fast-growing companies

Integrations

JIRASlack

Pricing

The pricing page offers monthly and annual billing toggles for a plan called 'Plus', charged per user/month, with an annual-billing discount, but the actual price and discount amount were not rendered as visible numbers on the page.

PlusQuote

Pricing page shows a per-user/month price with monthly and annual billing options, but the actual numeric price was displayed as an unresolved template placeholder rather than a visible figure.