AzureDesk is unclaimed —are you the owner?

AzureDesk

Experience simplified helpdesk software that easily customizes to your ticketing needs·azuredesk.co

AzureDesk is an online customer service and support ticket help desk application aimed at small businesses and fast-growing companies. It offers ticket management, a knowledge base, email-to-ticket conversion, reporting, and third-party app integrations. Teams can collaborate on tickets via private notes and mentions, manage an unlimited number of support mailboxes, and offer customers a self-service support portal.

What it's for

Convert support emails into ticketsManage customer support tickets end-to-endProvide a self-service knowledge base/support portalTrack agent and team performance with reportsCollaborate on tickets using private notes and team mate mentionsIntegrate with third-party apps like JIRA and SlackSupport multiple languages for customer communicationUse agent signatures and ticket field customization

Features 16

Agent signature
Apps integration (third-party apps)
Convert support emails into tickets
Developer API
Email integration
Knowledge base
Multilingual support
Private notes with team mate mentions (Twitter-style handles)
Reports/Charts and data reporting
Self service portal
Support Center for 24/7 self-service
Third party integrations
Ticket fields customization
Ticket management
Ticket tracking
Unlimited mailbox for support emails

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsmall businesses, fast-growing companies

Integrations

SlackJIRA

Pricing

The pricing page offers monthly and annual billing toggles for a plan called 'Plus', charged per user/month, with an annual-billing discount, but the actual price and discount amount were not rendered as visible numbers on the page.

PlusQuote

Pricing page shows a per-user/month price with monthly and annual billing options, but the actual numeric price was displayed as an unresolved template placeholder rather than a visible figure.