Chatlio
Website live chat that teams answer directly from Slack.·chatlio.com
Chatlio is a website live chat widget that connects to a company's Slack workspace, letting operators read and reply to visitor conversations directly inside Slack instead of a separate agent dashboard. Each visitor gets a dedicated Slack channel, multiple teammates can join a conversation, and the widget shows visitor context such as location, browser, OS and current page. It offers widget customization, triggers, pre-chat questions, saved replies, a JavaScript API, a server REST API and outgoing webhooks.
What it's for
Features 20
- Answer website visitors from Slack
- Chat transcript export via email or webhook
- Customizable chat widget (colors, labels, position)
- Dedicated Slack channel per visitor
- Full CSS customization of widget
- JavaScript widget API
- Mobile-friendly widget (tested on iOS and Android)
- Multiple operators per conversation
- Outgoing webhooks
- Pre-chat questions and lead qualification
- Saved replies for operators
- Screenshot requests from visitors
- Segment integration
- Server REST API
- Slack slash commands for operators
- Triggers and automated messages
- Visitor identification via API (_chatlio.identify())
- Visitor location, browser, OS and current page display
- White label widget (remove Chatlio branding on higher plans)
- Zapier integration
At a glance
Integrations
Complianceself-reported
Resources
Pricing
An enterprise plan is available by contacting the company via the chat widget. Annual billing gives one month free, shown as a lower per-month rate on the pricing page.
Unlimited bandwidth, Unlimited domains, Free CSS customization, Triggers & automessages, Saved Replies, White label widget, Qualify Leads, Pre-chat Questions
Only 2 operators, 1 widget, 200 conversations/month
Unlimited bandwidth, Unlimited domains, Free CSS customization, Triggers & automessages, Saved Replies, White label widget, Qualify Leads, Pre-chat Questions
Unlimited operators, 1 widget, 1000 conversations/month
Unlimited bandwidth, Unlimited domains, Free CSS customization, Triggers & automessages, Saved Replies, White label widget, Qualify Leads, Pre-chat Questions
Unlimited operators, 2 widgets, 3000 conversations/month
Unlimited bandwidth, Unlimited domains, Free CSS customization, Triggers & automessages, Saved Replies, White label widget, Qualify Leads, Pre-chat Questions
Unlimited operators, 5 widgets, 5000 conversations/month