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Chatlio

Website live chat that teams answer directly from Slack.·chatlio.com

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Chatlio is a website live chat widget that connects to a company's Slack workspace, letting operators read and reply to visitor conversations directly inside Slack instead of a separate agent dashboard. Each visitor gets a dedicated Slack channel, multiple teammates can join a conversation, and the widget shows visitor context such as location, browser, OS and current page. It offers widget customization, triggers, pre-chat questions, saved replies, a JavaScript API, a server REST API and outgoing webhooks.

What it's for

answering website visitors from Slackpre-sales chat and lead qualificationcustomer support conversationscollecting visitor email and name before chattingexporting chat transcriptsbuilding automated bots for chat

Features 20

  • Answer website visitors from Slack
  • Chat transcript export via email or webhook
  • Customizable chat widget (colors, labels, position)
  • Dedicated Slack channel per visitor
  • Full CSS customization of widget
  • JavaScript widget API
  • Mobile-friendly widget (tested on iOS and Android)
  • Multiple operators per conversation
  • Outgoing webhooks
  • Pre-chat questions and lead qualification
  • Saved replies for operators
  • Screenshot requests from visitors
  • Segment integration
  • Server REST API
  • Slack slash commands for operators
  • Triggers and automated messages
  • Visitor identification via API (_chatlio.identify())
  • Visitor location, browser, OS and current page display
  • White label widget (remove Chatlio branding on higher plans)
  • Zapier integration

At a glance

free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb, iOS, Android
Forsupport teams, success teams, sales teams that already work in Slack
CompanyChatlio LLC · 2015

Integrations

SlackZapierSegmentWordPressShopifySquarespaceWebflowReactNext.js

Complianceself-reported

GDPR

Resources

Pricing

An enterprise plan is available by contacting the company via the chat widget. Annual billing gives one month free, shown as a lower per-month rate on the pricing page.

Starter$29/mo

Unlimited bandwidth, Unlimited domains, Free CSS customization, Triggers & automessages, Saved Replies, White label widget, Qualify Leads, Pre-chat Questions

Only 2 operators, 1 widget, 200 conversations/month

Basic$49/mo

Unlimited bandwidth, Unlimited domains, Free CSS customization, Triggers & automessages, Saved Replies, White label widget, Qualify Leads, Pre-chat Questions

Unlimited operators, 1 widget, 1000 conversations/month

Pro$99/mo

Unlimited bandwidth, Unlimited domains, Free CSS customization, Triggers & automessages, Saved Replies, White label widget, Qualify Leads, Pre-chat Questions

Unlimited operators, 2 widgets, 3000 conversations/month

Business$199/mo

Unlimited bandwidth, Unlimited domains, Free CSS customization, Triggers & automessages, Saved Replies, White label widget, Qualify Leads, Pre-chat Questions

Unlimited operators, 5 widgets, 5000 conversations/month

Last checked 2 days ago·