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giosg

Flexible Technology for Digital Experiences·giosg.com

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Giosg is a digital customer engagement platform that combines AI Agents, live chat, video calls, telephony, and interactive content tools to automate support, boost sales, and capture leads. It offers products such as AI Agent, Live Support, Agentic Search, Interaction Builder, and Agentic Analytics. The platform is used for support automation, lead generation, live engagement, and website personalization, and connects to CRM, helpdesk, and ticketing tools.

What it's for

Customer serviceDigital salesLead generationLive shoppingHCP engagementSupport automationLive engagementProduct discoveryWebsite personalization

Features 21

  • 30+ visitor targeting rules
  • Agentic Analytics for conversational insights
  • Agentic Search for conversational site search
  • AI Lead Agent
  • AI reply suggestions
  • AI Shopping Agent
  • AI Support Agent
  • AI-powered real-time translations (30+ languages)
  • Customizable chat widget appearance
  • Interaction Builder for quizzes, pop-ups, and video bots
  • Internal AI Agent
  • Live chat
  • Multi-channel service via WhatsApp and Messenger
  • Real-time reporting and analytics
  • Shoppable video and one-to-one video
  • Shopping cart integration for upselling/cross-selling
  • Smart chat routing based on agent availability, visitor location/language, page visited, business hours
  • Telephony
  • VAULT security feature with AES data encryption
  • Video calls
  • WhatsApp messaging

At a glance

API
TypeWeb app
DeploymentCloud
PlatformsWeb
Forenterprises, businesses
Companygiosg.com Oy · 2011

Integrations

SalesforceGenesys CloudHubSpotZendeskWhatsAppMessenger

Complianceself-reported

ISO 27001GDPREU Accessibility Act

Resources

Pricing

Pricing starts at €790/month for simpler use cases; final price depends on the scope of the solution, including integrations and expected volumes. A one-time setup/project fee applies. Custom quote required via sales discovery call.

Starting from€790/mo

Pricing is value-based (linked to usage/results), not per seat or license; a one-time setup/project fee also applies.

Starting price for simpler use cases; final pricing depends on scope, integrations, and expected volumes

Last checked 2 days ago·