ICTDesk is unclaimed —

ICTDesk

The Customer Support Platform Your Team Will Actually Use·ictdesk.net

ICTDesk is an AI-powered live chat and help desk platform that combines a live chat widget, an AI chatbot, visitor intelligence, a team inbox, and mobile apps for agents in one flat-priced platform. The AI bot automatically crawls a business's website to build a knowledge base and answers visitor questions, escalating to a human agent when needed. A separate one-time source code license lets a business self-host the platform and resell it under its own brand.

What it's for

Deploy an AI-powered live chat widget on a websiteAutomate customer replies with an AI chatbot trained on site contentTrack real-time visitor device, location, and page history before chattingManage multiple support agents with a shared team inbox and chat transfersRespond to customers from native iOS and Android mobile appsRun a multi-tenant, white-labeled live chat service for multiple client businessesPurchase the full source code to launch a self-hosted, resellable live chat SaaS business

Features 18

AI chatbot with automatic website crawling and knowledge base building
API access (higher-tier plans)
Canned responses and message templates
Chat search and history by visitor, keyword, date, agent, or status
File sharing in chat
Knowledge base editor for AI training
Multi-tenant architecture with data isolation and per-tenant branding
Native iOS and Android mobile apps for agents
Offline message queue
Real-time visitor analytics (device, browser, location, page history)
Real-time WebSocket-powered live chat
Reports and analytics (volume, response time, CSAT, agent performance)
Returning visitor detection with chat history
Smart AI escalation to human agents
Subscription and billing management for reseller tenants
Team inbox with one-click chat transfers
Typing indicators and read receipts
White-label branding (custom domain, logo, colors)

At a glance

free trialself-hostableAPI

TypeWeb app

DeploymentHybrid

PlatformsWeb, Linux, iOS, Android

Forsmall businesses, solo operators, freelancers, growing businesses, e-commerce stores, small agencies, digital agencies, enterprise teams, businesses of every size

CompanyICT Innovations · 2003

Integrations

Claude AIOpenAIOllama

Complianceself-reported

GDPR

Pricing

All subscription plans are billed yearly; the figures shown are the per-month rate and the total yearly charge. A custom 'VIP' plan is available on request. A separate one-time $7,000 Full Source Code License lets a buyer self-host and resell the platform instead of subscribing.

Starter$12/mo · billed annually

Billed yearly; per-month price shown is the annual-billed rate.

3 websites, 2 agents

Pro$25/mo · billed annually

Marked 'Most Popular'. Billed yearly; per-month price shown is the annual-billed rate.

10 websites, 5 agents

Agency$35/mo · billed annually

Billed yearly; per-month price shown is the annual-billed rate. The homepage refers to a similarly-priced plan named 'Business' with different agent/website counts.

20 websites, 10 agents

VIP Custom PlanQuote

Custom pricing for tailored requirements; requires contacting sales for a quote.

Full Source Code LicenseQuote

One-time payment to own and self-host the complete platform, including Claude AI integration; includes 12 months of updates and priority support.

Unlimited tenants, unlimited agents