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Lime Talk

Chat for your website or e-shop·limetalk.com

From CZK 120/mo · No free plan (free trial) See pricing ↓

Lime Talk is a live chat widget for websites and online stores that lets businesses talk with visitors in real time. It shows a realtime overview of visitors including location and browsing page, supports automated messages to prompt hesitant shoppers, and lets operators reply from mobile devices. It also offers chat customization, multi-language support, statistics with Google Analytics integration, and an API for further control.

What it's for

Provide live customer support on a website or e-shopIncrease sales conversions with automated, behavior-triggered messagesMonitor visitor activity, location, and browsing history in real timeCommunicate with customers via mobile devices while away from a computerTrack operator performance and chat statistics

Features 20

"Typing..." status indicator
Automated messages triggered by visitor behavior
Chat control via API
Chat customization (colors, text, icons, position)
Chat transcript
Chat transfer between operators
Communication through mobile devices
Google Analytics event tracking for operator performance
Mobile-optimized chat widget
Multi-language support
Operator avatar and custom company logo
Operator-initiated chat
Pre-chat and customizable offline forms
Realtime visitor overview with geographic location and current page
Shortcuts for operators
Sound and desktop notifications
SSL encryption and EU-based data centers
Unlimited conversations and chat history
Visitor banning and operator inactivity detector
Visitor notes

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesEnglish, Čeština, Español, Polski

Forwebsite owners, e-commerce businesses

CompanyLime Inspirations, s.r.o. · 2012

Integrations

Google Analytics

Complianceself-reported

GDPR

Pricing

Main plan price is stated in Czech koruna (120 Kč/month per operator, with a credit package priced at 720 Kč); a currency toggle for EUR/USD/CZK is shown but only the CZK figures are given as concrete numbers. The white-label add-on is separately priced in USD. The pricing page title mentions a '15 days free' trial while the page body states the first half-year is free — these two statements conflict.

StandardCZK 120/user/mo

The first half-year is free regardless of the number of operators. After that, continued use is paid for by buying credit; larger credit purchases receive volume discounts. Prices do not include VAT.

Price shown is per operator per month; number of operators can be changed at any time and the subscription is adjusted accordingly.

The more credit you buy, the cheaper the chat becomes (volume discount on credit purchases).