Lime Talk
Chat for your website or e-shop·limetalk.com
Lime Talk is a live chat widget for websites and online stores that lets businesses talk with visitors in real time. It shows a realtime overview of visitors including location and browsing page, supports automated messages to prompt hesitant shoppers, and lets operators reply from mobile devices. It also offers chat customization, multi-language support, statistics with Google Analytics integration, and an API for further control.
What it's for
Features 20
- "Typing..." status indicator
- Automated messages triggered by visitor behavior
- Chat control via API
- Chat customization (colors, text, icons, position)
- Chat transcript
- Chat transfer between operators
- Communication through mobile devices
- Google Analytics event tracking for operator performance
- Mobile-optimized chat widget
- Multi-language support
- Operator avatar and custom company logo
- Operator-initiated chat
- Pre-chat and customizable offline forms
- Realtime visitor overview with geographic location and current page
- Shortcuts for operators
- Sound and desktop notifications
- SSL encryption and EU-based data centers
- Unlimited conversations and chat history
- Visitor banning and operator inactivity detector
- Visitor notes
At a glance
Integrations
Complianceself-reported
Pricing
Main plan price is stated in Czech koruna (120 Kč/month per operator, with a credit package priced at 720 Kč); a currency toggle for EUR/USD/CZK is shown but only the CZK figures are given as concrete numbers. The white-label add-on is separately priced in USD. The pricing page title mentions a '15 days free' trial while the page body states the first half-year is free — these two statements conflict.
The first half-year is free regardless of the number of operators. After that, continued use is paid for by buying credit; larger credit purchases receive volume discounts. Prices do not include VAT.
Price shown is per operator per month; number of operators can be changed at any time and the subscription is adjusted accordingly.
The more credit you buy, the cheaper the chat becomes (volume discount on credit purchases).