Provide Support Live Chat is unclaimed —

Provide Support Live Chat

Live chat that just works for any kind of website.·providesupport.com

Provide Support Live Chat is a customer-support live chat widget for websites that lets businesses chat with visitors in real time. It includes real-time visitor monitoring, chat statistics, automatic chat translation, pre/post-chat surveys, and agent apps for desktop, web and mobile. It integrates easily with platforms such as Magento, Shopify, Wix, WordPress and Joomla, and has served over 10,000 customer sites globally since 2003.

What it's for

Add a live chat button to a website for real-time customer supportMonitor website visitors in real timeSend proactive chat invitations to engage visitorsCollect visitor information via pre-chat surveysTransfer chats between operatorsTranslate chats automatically between languagesReview chat statistics and agent performanceBlock abusive visitor IPs or domains

Features 19

Agent permissions and team management
Automatic chat translation
Chat statistics and stats API
Chat transcript sending and storage
Chat transfer between operators
Embedded customizable live chat window
Eye catcher proactive chat invitations
File transfer in chat
Geo location map of visitors
IP and domain blocking/filtering
Native desktop/web/mobile agent apps with spell checker
New message alerts
Offline mode with offline message forms
Operator-to-operator chats
Pre-chat and post-chat surveys
Predefined responses
Real-time visitor monitoring
Screenshot sharing
White label chat / branding removal

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, Windows, macOS, Linux, iOS, Android

LanguagesEnglish, German, French, Spanish, Brazilian Portuguese, Japanese, Chinese, Russian

CompanyProvide Support, LLC · 2004

Integrations

JoomlaWixMagentoShopifyWordPress

Complianceself-reported

GDPR

Resources

Pricing

All paid plans include the same feature set; they differ only in the number of agent profiles. A 30-day money-back guarantee is offered on first payment. Optional add-ons (Automatic Chat Translation, Chat Link on Custom Domain) are priced separately per year.

Free TrialFree

Trial, not a permanent free plan.

10-day trial with unlimited seats, all features included, no credit card required

Small Business$24/mo

Annual price shown is the total yearly charge ($156/year); monthly-equivalent computed from that total.

1 agent seat

Corporate$53/mo

Annual price shown is the total yearly charge ($310/year); monthly-equivalent computed from that total.

3 agent seats

Enterprise$108/mo

FAQ states enterprise plans are for more than 10 agent profiles; exact seat count on the pricing table was unclear.

For accounts with more than 10 agent profiles (exact seat count not clearly shown on the pricing table)