Tixer Connect is unclaimed —

Tixer Connect

Smart Customer Portal & Communication Platform·tixerconnect.com

Tixer Connect is a client portal and customer communication platform that centralizes support tickets, documents, appointments, and customer profiles in one place. It offers automated ticket routing from a shared inbox, self-service appointment booking synced with calendars, and secure document sharing with role-based permissions. The platform provides separate views for customers (self-service portal) and internal teams (agent workspace).

What it's for

Centralizing customer support tickets from email into one inboxAutomatically routing and prioritizing incoming support requestsAllowing customers to book appointments based on staff availabilitySharing and managing customer documents with version control and access permissionsGiving teams a full customer history and 360° overview of interactionsProviding customers a self-service portal to track tickets and documents

Features 15

360° customer file overview with full interaction timeline
Agent workspace / unified team command center
Automated email and SMS appointment reminders
Automated ticket handling with intelligent routing
Automatic document version control and history
Centralized shared inbox for support email
Client portal for tracking requests and documents
Company-wide view of tickets and documents across an organization
Email integration with unlimited support aliases
Role-based access control for documents
Secure document management with upload zones
Self-service appointment booking based on staff availability
Status tracking (open, pending, resolved)
Team assignment for tickets
Two-way sync with Google Calendar and Outlook

At a glance

free tierfree trial

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesEN

Forsmall businesses, large organizations, customer support teams

CompanyTixer Connect

Integrations

Google CalendarOutlook

Pricing

Business plan is priced at €20 per user per month; Enterprise pricing is custom and quote-based. Yearly billing saves 20% compared to monthly, though the exact annual price is not shown. All plans include a 14-day free trial, no setup costs, and can be canceled anytime.

FreeFree

Free forever plan

100 MB storage, up to 10 clients, 2 agent seats, basic features included

Business€20/user/mo

Marked as Most Popular; includes 14-day free trial with access to all Business plan features

100 GB storage, unlimited users, unlimited clients

EnterpriseQuote

For large organizations with specific needs; contact sales for pricing

Customizable storage, custom add-ons, custom integrations, 24/7 support, personal training

Save 20% with yearly billing